Peak Return Solutions is a provider of sophisticated software incorporating cutting edge cloud computing technology. Our dynamic, innovative and process focused solution provides our customers with total visibility of the entire returns process from commencement to completion.

The Peak solution delivers gains in productivity and efficiency resulting in commercial savings and enhancements to the overall customer experience.

Key Solution Features:

• Simple Web based online book-in system for customers/outlets 24/7.
• DOA/ELF, Warranty, Non-Warranty & Insurance Assessment/Repair Management.
• Comprehensive product and customer validation module.
• Guaranteed system uptime 99.5%
• Ability to integrate with any external software systems.
• Knowledge based “real time” Reporting.
• Freight routing and visibility.
• Solution branded to suit the user.
• Inventory, spare parts warehouse and asset management.
• Claims, Invoice & Billing Management.
• Automatic event notification by SMS or email.

Peak Return Solutions are also specialists in providing outsourced Reverse Logistics support services to meet client needs.